Privacy Policy
Effective date: 31 July 2026
THINK AI respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, or use our AI automation, consulting, development, integration or related services.
1. Information We Collect
We may collect information you provide directly to us, including your name, business name, email address, phone number, project requirements, billing details, files, messages and other information you choose to share.
We may also collect basic technical information such as browser type, device information, IP address, pages visited, referral source and website usage data through cookies, analytics or similar technologies.
2. How We Use Information
We may use your information to respond to enquiries, provide and improve our services, prepare proposals, manage projects, process payments, deliver support, maintain security, comply with legal obligations and communicate service-related updates.
3. AI and Third-Party Services
Some solutions may connect with third-party platforms, APIs, cloud providers, AI model providers, CRM systems, communication tools or analytics services. Information processed through those services may also be subject to their own privacy policies and terms.
4. Data Sharing
We do not sell your personal information. We may share information with trusted service providers or contractors when reasonably necessary to operate our business, deliver a requested service, process payments, maintain infrastructure or comply with applicable law.
5. Data Security
We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, alteration, disclosure or destruction. No internet-based system can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain records, resolve disputes and meet legal or contractual obligations.
7. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality, understand website performance and measure engagement. You may be able to control cookies through your browser settings.
8. Your Choices
You may contact us to request access, correction or deletion of personal information we hold about you, subject to applicable law and legitimate record-keeping requirements.
9. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children where prohibited by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
11. Contact
For privacy-related questions, contact us at hello@thinkai.com.